Privacy PolicyWe are committed to ensuring that your privacy is respected and protected. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services. By using our services, you agree to the collection and use of your information in accordance with this policy.1. Information We CollectWhen you visit our website or book a conference room, we collect two types of information:- Personal Information: This includes identifiable details such as your name, email address, phone number, payment details, booking preferences, and any additional information you provide to us during registration or booking processes.
- Non-Personal Information: This includes technical data such as your IP address, browser type, device type, operating system, and browsing activity. We collect this data to analyze site traffic, improve user experience, and optimize our website's performance.
2. How We Use Your InformationThe information we collect serves several purposes:- To Provide Services: We use your personal information to process and confirm your bookings, manage room reservations, and communicate details regarding your conference room rental.
- Communication: Your contact information allows us to send booking confirmations, updates, invoices, and other necessary communication regarding your rental. We may also send occasional promotional emails (you can opt-out anytime).
- Customer Support: We use your information to respond to queries and provide customer support for any issues or concerns you may have regarding your booking.
- Improvement of Services: We analyze non-personal data to improve the functionality and user-friendliness of our website, ensure smooth booking processes, and enhance our offerings.
3. Data Security and ProtectionWe understand the importance of safeguarding your personal information. We implement physical, technical, and administrative measures to protect your data from unauthorized access, alteration, disclosure, or destruction. All sensitive information is stored in encrypted databases and is only accessible to authorized personnel.4. Third-Party Service ProvidersTo provide our services effectively, we may share your data with trusted third-party service providers. These include payment processors, event coordinators, and customer service platforms. These third parties are bound by strict confidentiality agreements and comply with this Privacy Policy when handling your data.5. Cookies and Tracking TechnologiesOur website uses cookies and similar tracking technologies to enhance user experience and gather information on website usage. Cookies allow us to personalize your browsing experience and remember your preferences across sessions. You can manage or block cookies through your browser settings if desired.6. Your Data RightsYou have the following rights regarding your personal data:- Access: You can request details of the personal information we hold about you.
- Correction: You can update or correct any inaccurate or incomplete personal data.
- Deletion: You have the right to request the deletion of your personal data, subject to certain conditions and legal requirements.
- Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.
7. Retention of Your InformationWe retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the data is no longer required for business purposes, it will be securely deleted or anonymized in compliance with data protection regulations.8. Children's PrivacyOur services are not intended for children under the age of 18, and we do not knowingly collect personal data from minors. If we become aware of such data being collected, we will promptly take steps to delete it.9. Changes to This Privacy PolicyWe reserve the right to update this Privacy Policy periodically. Any material changes to this policy will be communicated through email or posted prominently on our website. We encourage you to review this policy regularly to stay informed about how we protect your data.10. Contact UsIf you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to contact us. We are here to ensure your privacy and respond to any inquiries you may have regarding your personal information. 